Bank service optimization: An empirical study using the six sigma approach and polynomial regression

Optimisation du service bancaire: Etude empirique par l'approche six sigma et la régression polynomiale

Adil Bentaleb, L Rtel Bennani and Badr Bentalha ()
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Adil Bentaleb: ENSIAS rabat
L Rtel Bennani: FSJES-Fès - Faculté des Sciences Juridiques, Economiques et Sociales de Fès
Badr Bentalha: ENCGF - Ecole Nationale de Commerce et de Gestion De Fès - USMBA - Université Sidi Mohamed Ben Abdellah

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Keywords: Quality of banking service; Six Sigma; DMAIC; ATM; Operational excellence (search for similar items in EconPapers)
Date: 2022-01-01
Note: View the original document on HAL open archive server: https://hal.science/hal-03581635v1
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Published in Alternatives Managériales et Economiques, 2022, 4 (1), pp.1-21

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