An Action Design Research to Facilitate the Adoption of Personal Health Records

Rhode Ghislaine Nguewo Ngassam (), Linnea Ung (), Roxana Ologeanu-Taddei, Jorick Lartigau, Pascal Demoly (), Isabelle Bourdon (), Nicolas Molinari () and Anca Mirela Chiriac ()
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Rhode Ghislaine Nguewo Ngassam: MRM - Montpellier Research in Management - UPVD - Université de Perpignan Via Domitia - UM - Université de Montpellier
Linnea Ung: UM - Université de Montpellier
Roxana Ologeanu-Taddei: TBS - Toulouse Business School
Jorick Lartigau: Pikcio SAS
Pascal Demoly: IDESP - Institut Desbrest d'Epidémiologie et de Santé Publique - INSERM - Institut National de la Santé et de la Recherche Médicale - UM - Université de Montpellier, PREMEDICAL - Médecine de précision par intégration de données et inférence causale - CRISAM - Inria Sophia Antipolis - Méditerranée - Inria - Institut National de Recherche en Informatique et en Automatique - IDESP - Institut Desbrest d'Epidémiologie et de Santé Publique - INSERM - Institut National de la Santé et de la Recherche Médicale - UM - Université de Montpellier
Isabelle Bourdon: MRM - Montpellier Research in Management - UPVD - Université de Perpignan Via Domitia - UM - Université de Montpellier
Nicolas Molinari: IDESP - Institut Desbrest d'Epidémiologie et de Santé Publique - INSERM - Institut National de la Santé et de la Recherche Médicale - UM - Université de Montpellier, PREMEDICAL - Médecine de précision par intégration de données et inférence causale - CRISAM - Inria Sophia Antipolis - Méditerranée - Inria - Institut National de Recherche en Informatique et en Automatique - IDESP - Institut Desbrest d'Epidémiologie et de Santé Publique - INSERM - Institut National de la Santé et de la Recherche Médicale - UM - Université de Montpellier
Anca Mirela Chiriac: IDESP - Institut Desbrest d'Epidémiologie et de Santé Publique - INSERM - Institut National de la Santé et de la Recherche Médicale - UM - Université de Montpellier

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Abstract: Adoption and user perceptions are dominant on personal health records literature and have led to a better understanding of what individuals' behaviors and perceptions are about the adoption of personal health records. However, these insights are descriptive and are not actionable to allow creating personal health records that will overcome the adoption problems identified by users. This study uses action design research to provide actionable knowledge regarding user perceptions and adoption and their application in the case of the digital allergy card. To achieve this, we conducted interviews with patients and physicians as part of the evaluation of the digital allergy card mock-up and the first prototype. As results, we provided some research proposals regarding the benefits of, levers for, and barriers to adoption of the digital allergy card that can be tested for several other personal health records.

Keywords: Action Design Research; Adoption; Business Process Model; Digital Allergy Card; Drug Allergy Infrmation; Mock-Ups; Personal Health Records (search for similar items in EconPapers)
Date: 2022-07
New Economics Papers: this item is included in nep-des
Note: View the original document on HAL open archive server: https://hal.science/hal-03654736v1
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Published in Journal of organizational and end user computing, 2022, 34 (4), pp.1-18. ⟨10.4018/JOEUC.288551⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03654736

DOI: 10.4018/JOEUC.288551

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