Role of nomadic technologies. Interpersonal relationships within sales teams

Rôle des technologies nomades. Les relations interpersonnelles au sein d'équipes commerciales

Pierre Loup, Florence Rodhain (florence.rodhain@umontpellier.fr) and Sophia Belghiti-Mahut (sofia.belghiti-mahut@univ-montp3.fr)
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Pierre Loup: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Florence Rodhain: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier

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Abstract: The massive diffusion of ICT (particularly mobile technologies) within companies is often accompanied by restructuring, which may fundamentally change the working conditions of employees and human relations within the organization, which can be deeply modify. In this paper, we investigate the influence of mobile technologies on well-being at work and These technological changes are not without consequences on the mental health of especially on the professional relationships. Consequently, we have realized a qualitative study and a quantitative study within the sales teams of a mail delivery company. The analysis shows that some particular organizational factors can have a positive impact on strengthening social bonds.

Keywords: ICT; professional relationships; professional well-being; TIC; relations interpersonnelles; bien-être au travail (search for similar items in EconPapers)
Date: 2017
Note: View the original document on HAL open archive server: https://hal.science/hal-03673182v1
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Published in Management des Technologies Organisationnelles (2014-..), 2017, 7, pp.137-151

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03673182

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