 The consultant as an inclusion agent: an approach from the perspective of singularityÉric Gautier ()
Post-Print from HAL Abstract: With increased workforce diversity, organizations are recognizing the need to create inclusive workplaces. However, there has been very little research about how consultants can enhance workplace inclusion (Nishii, 2013; Oswick & Noon, 2014; Shore, Randel, Chung, Dean, Ehrhart, & Singh, 2011). The revelation of the singularity of four client organizations with the help of a consultant (Kakabadse, Louchart & Kakabadse, 2006; Schein, 1997) provides valuable information. We observed three different modes of inclusion: prototyping, identity revelation, and collective intelligence. Our ethnographic research shows that the identity revelation serves three purposes: 1) self-inclusion, 2) group inclusion, and 3) inclusion of sense. The processes are twofold: the inclusion of members in the expression of their singularity and their preparation for action. All in all, our results show how support in revealing organizational singularity turns out to be a powerful catalyst for inclusion, and the hitherto ignored role of the consultant as an inclusive agent. Keywords: Identity; singularity; inclusion; collective intelligence; theory U; meaning; ethnography (search for similar items in EconPapers) Published in 80th Annual Meeting of the Academy of Management, Aug 2020, Vancouver, Canada. pp.11793 There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03679056 Access Statistics for this paper More papers in Post-Print from HAL |
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