L’impact d’un mode de pilotage capacitant sur la pré-appropriation d’un outil de contrôle de la qualité: le cas d’une accréditation à l’université

Marion Hertzog and Marc Bollecker ()
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Marion Hertzog: CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UB - Université de Bourgogne - UBFC - Université Bourgogne Franche-Comté [COMUE] - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE]
Marc Bollecker: CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UB - Université de Bourgogne - UBFC - Université Bourgogne Franche-Comté [COMUE] - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE]

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Abstract: Many works in management sciences are interested in the appropriation of management tools. On the other hand, few studies deal with the pre-appropriation phase, particularly of quality control tools. By understanding pre-appropriation as the first representations that the actors build of a tool, we wanted to know if an enabling management mode has an influence on them. An exploratory case study carried out in a component of a French public university, engaged in an AACSB accreditation process, allows us to draw some provisional conclusions: a partial capacitating steering mode influences pre-appropriation by giving rise to contrasting representations.

Keywords: Pre-appropriation; Control tool; Quality; University; Pré-appropriation; Outil de contrôle; Qualité; Université (search for similar items in EconPapers)
Date: 2022-06-01
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Published in 11ème colloque international AIRMAP (Association Internationale de Recherche en Management Public), AIRMAP Université Mohammed V de Rabat, Jun 2022, Rabat, Maroc

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03705441

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