A systematic approach to strategic alignment of Information Systems

Une démarche systématique d'alignement stratégique des Systèmes d'Information

Salah Jadda (), Naoufal Acha () and Hafid Barka ()
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Salah Jadda: INPT - Institut National des Postes et Télécommunications [Rabat]
Naoufal Acha: INPT - Institut National des Postes et Télécommunications [Rabat]
Hafid Barka: INPT - Institut National des Postes et Télécommunications [Rabat]

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Abstract: The Strategic Alignment (AS) of Information Systems (IS), one of the five pillars of IS governance, has always been the first concern of decision-makers. With the evolution of Information and Communication Technologies (ICT), information systems have become complex and difficult to master in the absence of the necessary metrics and the assistance of all stakeholders. Previous researches on AS are categorized into two approaches: conceptual and diagnostic. The first aims to define the AS and the second proposes ways to measure its success. These two approaches are criticized for not responding to the concerns of managers. Thus, a new processes and actions centred approach has emerged. Within this framework, we propose a method centered objectives, processes and functions. This method is based on the use of metrics to determine the portfolio of IS projects to be carried out with the aim to align the IS with the strategy of the organization. We illustrate the implementation of the method through a case study.

Keywords: Information System; Strategic Alignment; Operational Objective; Process Approach; Information System Functions; Système d'Information; Alignement Stratégique; Objectif opérationnel; Approche processus; Fonctions du Système d'Information (search for similar items in EconPapers)
Date: 2021-03-11
Note: View the original document on HAL open archive server: https://hal.science/hal-03723420
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Published in Revue Internationale du chercheur, 2021, 2 (1), ⟨10.5281/zenodo.4595809⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03723420

DOI: 10.5281/zenodo.4595809

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