The impact of ICT characteristics on students’ learning outcomes during COVID-19 lockdown period: the crucial role of techno eustress perception

Anuragini Shirish (), Nina Verstraete and Olfa Chourabi ()
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Anuragini Shirish: IMT-BS - TIM - Département Technologies, Information & Management - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Nina Verstraete: IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Olfa Chourabi: IMT-BS - TIM - Département Technologies, Information & Management - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: BACKGROUND: The COVID-19 crisis led to an unprecedented acceleration of digital learning. It pushed many institutions to abruptly switch to fully online learning modes from face-to-face learning. Prior studies show that higher IT demands can cause challenge or hindrance stressors, depending on how the digital technology characteristics are perceived by the end-user. However, there is a gap in our knowledge regarding how ICT characteristics can lead to positive stress appraisals in a remote learning environment. OBJECTIVE: This paper leverages the person-environment fit and technostress literature to examine how usefulness and reliability as demand-ability stressors of ICT tools can positively impact learning outcomes among remote learning students. Techno eustress perceptions are evaluated as a crucial mechanism for theorizing the positive impact. METHODS: We used the survey method, sampling students (N = 82) during the lockdown period to test this model. RESULTS: Our findings highlight the ICT characteristic of usefulness as salient in contributing to student learning outcomes as it promotes techno eustress. CONCLUSIONS: This is the first study to demonstrate a positive impact of ICT characteristics on student learning outcomes via techno eustress perceptions.

Keywords: COVID-19; Online Learning; ICT characteristics; Techno Eustress; Innovation; Productivity; Usefulness; Stressors; Digital Learning Environment; Sustainable Development Goals (search for similar items in EconPapers)
Date: 2023-03
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Citations: View citations in EconPapers (2)

Published in Human Systems Management, 2023, 42 (2), pp.149-162. ⟨10.3233/HSM-220059⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03752991

DOI: 10.3233/HSM-220059

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