Innovative Practices for Knowledge Sharing in Large-Scale DevOps

Aymeric Hemon (), Brian Fitzgerald, Barbara Lyonnet () and Frantz Rowe ()
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Aymeric Hemon: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes, ESSCA - ESSCA – École supérieure des sciences commerciales d'Angers = ESSCA Business School
Brian Fitzgerald: LERO - The Irish Software Engineering Research Centre
Barbara Lyonnet: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes
Frantz Rowe: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes, SKEMA Business School

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Abstract: Agile development methods and DevOps require adaptation during implementation to meet the needs of a constantly changing software development environment. The emergence of knowledge-sharing practices for large-scale DevOps has not been the subject of much research. Our in-depth case study, comprising 106 interviews at a large multinational company operating in a DevOps at scale environment, identified a number of innovative practices which had emerged, principally to resolve knowledge-sharing challenges. These practices seem to be more likely to emerge in large-scale DevOps environments. While similar results might have been achieved due to the large-scale nature of the projects, it is difficult to determine definitively whether the main causal factor is project size or DevOps. We believe that self-organization and continuous improvement over a long period of time are also critical influencing factors.

Keywords: Agile methods; DevOps; Large-Scale; Innovative practices; Knowledge sharing (search for similar items in EconPapers)
Date: 2020-06-01
Note: View the original document on HAL open archive server: https://nantes-universite.hal.science/hal-03791689v1
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Published in IEEE Software, 2020, 37 (3), pp.30-37. ⟨10.1109/MS.2019.2958900⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03791689

DOI: 10.1109/MS.2019.2958900

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