FROM THE TEMPORARY (RE)NEGOTIATION OF NORMS BETWEEN BETWEEN "CARPOOLERS" TO THE ADJUSTMENT OF THEIR BEHAVIOR
DE LA (RE)NEGOCIATION TEMPORAIRE DES NORMES ENTRE « COVOITUREURS » A L'AJUSTEMENT DE LEURS COMPORTEMENTS
Shérazade Gatfaoui (),
Léa Aguesse,
Maëlle Derboeuf,
Apolline Jouvet and
Naëlle Plaine
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Shérazade Gatfaoui: IRG - Institut de Recherche en Gestion - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12 - Université Gustave Eiffel
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Abstract:
This research highlights the temporary (re)negotiation of formal, informal, individual or collective norms between drivers and passengers in the context of carpooling, as well as the resulting adjustment of their respective behaviors, which can take forms of deviance, during the provision of the service. It underlines the importance of taking into account the temporal dimension of the carpooling service to understand these phenomena, namely an upstream phase, a phase during and a phase after the service. This research also aims to lead a reflection on the managerial and societal levels.
Keywords: Formal Norms; Informal Norms; Individual Norms; Collective Norms; Deviance; Carpooling; Normes Formelles; Normes Informelles; Normes Individuelles; Normes Collectives; Déviance; Covoiturage (search for similar items in EconPapers)
Date: 2022-11-17
New Economics Papers: this item is included in nep-tre
Note: View the original document on HAL open archive server: https://hal.science/hal-03795639v1
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Published in 21èmes Journées Normandes de Recherche sur la Consommation (JNRC), Nov 2022, Le Havre, France
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03795639
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