Solutions for Coping with Technological Advancement: A Case Study. ST-AIMS 13: Pratiques d'anticipation et environnements extrêmes

Min Feng () and Driss Bourazzouq
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Min Feng: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, UJML - Université Jean Moulin - Lyon 3 - Université de Lyon
Driss Bourazzouq: LAREQUOI - Laboratoire de recherche en Management - UVSQ - Université de Versailles Saint-Quentin-en-Yvelines, Université Paris-Saclay, UVSQ - Université de Versailles Saint-Quentin-en-Yvelines

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Abstract: Given the information overload and technostress that affects team managers within the information and communication technology management framework, this study examines coping strategies and behaviors adopted by team managers to address technostress. Moreover, it evaluates the choice of coping strategies to improve performance. Using the concepts of interdependence and leader member exchange (which refers to the identification of coping strategies), a study involving three companies was conducted to identify coping strategies. Overall, four interactional coping strategies were identified: non-procedural strategy, professional support strategy, achievement mechanism strategy, and mutual trust strategy. Four new coping theories were created based on these strategies to address technostress from an international perspective, thus enriching the literature on coping strategies and technostress. Empirically, the results explain a wide range of team managers' behaviors. These theories and strategies can be adapted as a solution for coping with technostress.

Keywords: strategies at the middle management; coping strategy; interaction; team manager; interdependence; leader member exchange (LMX); Strategies combination; Strategies de gestion; Stratégies Adaptatives; Stratégies acteurs; Alignement stratégique (search for similar items in EconPapers)
Date: 2022
Note: View the original document on HAL open archive server: https://uvsq.hal.science/hal-03840740v1
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Published in XXXIème conférence de l’AIMS, 2022, Annecy, France

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