Social sources of work motivation related to healthcare workers’ emotional engagement, absenteeism and turnover during the COVID-19 pandemic

Fuentes sociales de motivación laboral relacionadas con el compromiso emocional, el ausentismo y la rotación de los trabajadores de la salud durante la pandemia de COVID-19

Claude Roussillon Soyer (), Marylène Gagné and David Balkin
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Claude Roussillon Soyer: LISST - Laboratoire Interdisciplinaire Solidarités, Sociétés, Territoires - EHESS - École des hautes études en sciences sociales - UT2J - Université Toulouse - Jean Jaurès - UT - Université de Toulouse - ENSFEA - École Nationale Supérieure de Formation de l'Enseignement Agricole de Toulouse-Auzeville - CNRS - Centre National de la Recherche Scientifique - INP - PURPAN - Ecole d'Ingénieurs de Purpan - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse, ENSFEA - École Nationale Supérieure de Formation de l'Enseignement Agricole de Toulouse-Auzeville
Marylène Gagné: Curtin University
David Balkin: Leeds School of Business [Boulder] - University of Colorado [Boulder]

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Abstract: This study examined the effect of socially controlled motivation for caregivers on turnover intentions and absenteeism within the COVID-19 context. We applied a self-determination theory framework to analyze the effect of external social regulation as mediated by emotional engagement on turnover intentions and absenteeism. The data for this study came from survey and archived data of 303 caregivers in ten nursing homes in France during the COVID-19 pandemic. Our findings show that the external social regulation dimension of controlled motivation was related positively to emotional engagement which in turn mediated a negative relationship to the turnover intentions and absenteeism of caregivers. We discuss the theoretical and practical implications of our findings to explain how expressions of social approval from individuals in the community can foster the emotional engagement of caregivers and ultimately promote their retention.

Keywords: Self-determination theory; Controlled motivation; Engagement; Turnover intentions; Absenteeism; COVID-19; Teoría de la autodeterminación; Motivación controlada; Compromiso; Intenciones de rotación; Absentismo; Théorie de l’autodétermination; Motivation contrôlée; Intentions de quitter; Absentéisme (search for similar items in EconPapers)
Date: 2023
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Published in Management international = International management = Gestión internacional, 2023, 27 (3), pp.174-183. ⟨10.59876/a-b3ym-1qn5⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03850687

DOI: 10.59876/a-b3ym-1qn5

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