Transformations organisationnelles au cœur d’Entreprises de Service du Numérique (ESN) performantes: Une étude exploratoire

Asmaa Abid-Baudin
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Asmaa Abid-Baudin: CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UB - Université de Bourgogne - UBFC - Université Bourgogne Franche-Comté [COMUE] - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE], Université Hassan 1er [Settat]

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Abstract: The aim of our study is to deepen our knowledge of consulting companies in France. We seek, essentially, to understand the organizational characteristics of those who show better performance. We were particularly interested in the case of the IT consulting firm. T herefore, we conducted a series of semi- structured interviews with fourteen consulting experts in France over a period of five months. Our results paint an altered picture of these firms and show an evolving sector over the technological transformations of recent years. These changes are pushing IT consulting firms to rethink their managerial practices and organizational architectures to regain the confidence of consultants and display better performance.

Keywords: IT consulting firm; Management consulting; Exploratory study; Organizational transformation; Organizational performance.; entreprise de service du numérique; Conseil en management; Etude exploratoire; Transformation organisationnelle; Performance organisationnelle (search for similar items in EconPapers)
Date: 2022-10
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Published in Revue Française d'Economie et de Gestion , 2022, 3 (10), pp.259-284

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03851330

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