Für den Aufbau eines belastbaren Krisenmanagementsystems

For the establishment of resilient crisis management system

Raphael de Vittoris (), Sophie Cros () and Norbert Lebrument ()
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Raphael de Vittoris: CleRMa - Clermont Recherche Management - ESC Clermont-Ferrand - École Supérieure de Commerce (ESC) - Clermont-Ferrand - UCA - Université Clermont Auvergne
Sophie Cros: NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université
Norbert Lebrument: CleRMa - Clermont Recherche Management - ESC Clermont-Ferrand - École Supérieure de Commerce (ESC) - Clermont-Ferrand - UCA - Université Clermont Auvergne

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Abstract: The nature of crises leads us to propose a conception of resilience based on adaptation to the complex nature of organizations. Being able to have a centralized complex vision of crisis management and being able to deploy it in the different organs of the organization is a strong lever to increase the resilience of a firm. Through the study of a monography of the French multinational Michelin, we show that this homogeneity is crucial in order to face a multi-layered crisis in a proper way. As organizations will evolve in adegraded mode, having basics but relaying on high snese of flexibility is a guarantee of survivance. Our reseach proves that such organization can be implemented at region, country but also factory level.

Keywords: crisis management fractals complexity resilience; crisis management; fractals; complexity; resilience (search for similar items in EconPapers)
Date: 2021-09-20
Note: View the original document on HAL open archive server: https://uca.hal.science/hal-03879067
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Published in Question(s) de Management, 2021, 5 (35), pp.113-126. ⟨10.3917/qdm.215.0113⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03879067

DOI: 10.3917/qdm.215.0113

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