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Towards strengthening the position of the tax administration: modernization and digitization of the sector and its impact on improving the quality of public service

Saidj Faiz ()
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Saidj Faiz: UMBB - Université M'Hamed Bougara Boumerdes

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Abstract: The main purpose of conducting this research was to investigate the factors affecting successful converting to the modernization and digitization through improved service quality, in particular in the tax administration, the findings indicated that modernization and digitization as well as improved service quality significantly and positively influenced the successful converting of traditional tax administration to contemporary tax administration through strengthening the position of the tax administration.

Keywords: tax administration taxpayers modernization digitization quality. JEL Classification Codes: K34 L84 L97; tax administration; taxpayers; modernization; digitization; quality. JEL Classification Codes: K34; L84; L97 (search for similar items in EconPapers)
Date: 2022-12-04
Note: View the original document on HAL open archive server: https://cnrs.hal.science/hal-03905264
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Published in International Journal of Economic Performance - المجلة الدولية للأداء الاقتصادي, 2022, 5 (2), https://www.asjp.cerist.dz/en/article/206520

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03905264

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