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The moderating effect of fan engagement on the relationship between fan knowledge and fan co-creation in social media

Mohsen Behnam (), Geoff Dickson, Vahid Delshab, Anna Gerke () and Parvaneh Savari Nikou
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Mohsen Behnam: Urmia University
Geoff Dickson: La Trobe University
Vahid Delshab: Swinburne University of Technology [Melbourne]
Anna Gerke: Audencia Business School
Parvaneh Savari Nikou: Urmia University

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Abstract: Purpose Social media has enhanced the ability of fans to interact with each other. Whilst previous research investigates fan co-creation, few studies focus on the interactive effects within the co-creation process. The authors develop a model for synthesizing the interactive concepts related to fan co-creation in social media, which leads to team identification. Design/methodology/approach Participants ( N = 483) were recruited from fans of clubs in the Persian Gulf Pro League of Iran. Structural equation modelling was applied to test the research model. Findings The results showed that fan knowledge facilitates fan co-creation, which in turn leads to team identification. Additionally, fan engagement had a moderating effect on the mediating role of fan co-creation in the association between fan knowledge and team identification. Research limitations/implications The findings suggest that fan knowledge is an important antecedent of fan co-creation and highlight the significance of fan co-creation in promoting team identification in highly engaged fans at football clubs. Originality/value The current study contributes to the field of fan co-creation and provides significant implications for sport fan marketers.

Keywords: Fan co-creation fan engagement fan knowledge team identification; Fan co-creation; fan engagement; fan knowledge; team identification (search for similar items in EconPapers)
Date: 2023-01-30
New Economics Papers: this item is included in nep-cse, nep-des, nep-knm, nep-pay and nep-spo
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Published in International Journal of Sports Marketing and Sponsorship, 2023, ⟨10.1108/IJSMS-09-2022-0175⟩

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DOI: 10.1108/IJSMS-09-2022-0175

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