Ranking critical success factors for implementation of lean-industry 4.0: a methodology based on DEMATEL and ANP

Balkrishna Eknath Narkhede, Rakesh Raut, Linda Zhang and Shashank Kumar
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Balkrishna Eknath Narkhede: Operations & Supply Chain Management Group, National Institute of Industrial Engineering (NITIE), Mumbai
Rakesh Raut: Operations & Supply Chain Management Group, National Institute of Industrial Engineering (NITIE), Mumbai
Linda Zhang: LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - Université de Lille - CNRS - Centre National de la Recherche Scientifique
Shashank Kumar: Operations and Supply Chain Management, Symbiosis Institute of Operations Management, Nashik

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Abstract: Many firms have been performing a variety of organizational reforms to achieve long-term manufacturing sustainability. Industry 4.0 (I4.0) and Lean techniques have attracted much attention in this context. Although the potential benefits of implementing Lean and I4.0 in an integrated manner (Lean-I4.0) have been recognized, the studies addressing the practical issues for their integrated implementation, in particular the factors affecting the successful implementation, are missing. Therefore, this study is to determine the critical success factors (CSFs) that will enable the manufacturing industry in India to successfully implement the Lean-I4.0, thus obtaining manufacturing sustainability. The CSFs identified through a literature review were first validated by industrial experts. The Decision-Making Trail and Evaluation Laboratory technique was subsequently adopted to analyze the interdependence of the factors and classify them as either cause or effect. Finally, the Analytical Network Process technique in SuperDecisions was employed to rank the factors considering their interdependence scores. The results stress that i) the maturity of I4.0 and its relationship with lean and ii) the skill level and experience of workers are very important in the successful implementation of the Lean-I4.0. Besides, the study highlights that all the factors affect, at varying degrees, the successful implementation of the Lean-I4.0.

Date: 2022-12-28
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Published in International Journal of Computer Integrated Manufacturing, 2022, pp.1-14. ⟨10.1080/0951192X.2022.2162589⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03979081

DOI: 10.1080/0951192X.2022.2162589

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