To be or not to be a smart city: an empirical study of valued innovations on the cities’ website

Être ou ne pas être une smart city: une étude empirique des innovations valorisées sur le site web des villes

Thierry Côme, Stéphane Magne and Alexandre Steyer
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Stéphane Magne: UP1 - Université Paris 1 Panthéon-Sorbonne, PRISM Sorbonne - Pôle de recherche interdisciplinaire en sciences du management - UP1 - Université Paris 1 Panthéon-Sorbonne

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Abstract: The "innovation" dimension of French big cities is now largely put forward, but what is it really about the constitution of their discourses on their websites? How can this innovation discourse affect their city brand identity? To explore this phenomenon, the studied corpus will cover all the words of the websites of the 18 French cities of more than 150 000 inhabitants. A comparison by the smart data methods will be carried out between the cities which are classified like "smart city" (according to the classification of Vienna) and those which do not appear there. The results show that cities have an interest in communicating concrete innovation and close to citizens to develop their image of smart city. On the other hand, communicating about a conceptual and future innovation does not make it possible to be "smart".

Keywords: innovation; identité; site web; smart city; marque-ville (search for similar items in EconPapers)
Date: 2019-12-16
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Published in Gestion et management public [2012-..], 2019, Volume 7 / n° 2 (4), pp.73-101. ⟨10.3917/gmp.072.0073⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04012213

DOI: 10.3917/gmp.072.0073

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