Impacts of Industry 4.0 on servitization of manufacturing

L’impact de l’industrie 4.0 sur la servitisation de l’industrie

Saeed Mousa and Rabeh Morrar
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Saeed Mousa: Université de Lille
Rabeh Morrar: Université de Lille

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Abstract: The purpose of this article is to examine the impact of the rise of Industry 4.0 on the servitization of industry. This article is based on qualitative research in the aviation, automotive, and healthcare industries. The literature reviewed provided concepts and theoretical background for the research to introduce a new framework. This framework is then validated by collecting primary data from experts in the selected sectors.

Keywords: servitization; industry 4.0; technology; digitalization; performance; servitisation; industrie 4.0; technologie; digitalisation (search for similar items in EconPapers)
Date: 2023-03-01
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Published in European Review of Service Economics and Management, 2023, 2022 – 2 (n° 14), pp.73-98. ⟨10.48611/isbn.978-2-406-14630-8.p.0073⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04030546

DOI: 10.48611/isbn.978-2-406-14630-8.p.0073

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