What is “Training to Cope with Crisis Situations”? Developing a Reflexive Training Device for a Crisis Support Team

Julia Alengry, Pierre Falzon, Cecilia de la Garza and Pierre Le Bot
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Julia Alengry: CRTD - Centre de recherche sur le travail et le développement - CNAM - Conservatoire National des Arts et Métiers [CNAM], EDF R&D - EDF R&D - EDF - EDF
Pierre Falzon: CRTD - Centre de recherche sur le travail et le développement - CNAM - Conservatoire National des Arts et Métiers [CNAM]
Cecilia de la Garza: EDF R&D - EDF R&D - EDF - EDF
Pierre Le Bot: EDF R&D - EDF R&D - EDF - EDF

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Abstract: Support Teams functioning in crisis organization are challenged in the Post-Fukushima Context. Even though these teams are arranged by the company as a defined crisis structure, team members may work together only in crisis situations or crisis exercises: these teams are ephemeral. Training these teams in order to improve their teamwork inside a multi-level crisis organization is an important reliability stake. In this study, a reflexive training device for crisis management in the nuclear industry was designed and tested. Results show that it has allowed participants to debate some teamwork dimensions and helped them to build common references.

Keywords: Crisis management; Simulation-based training; Reflexive activities (search for similar items in EconPapers)
Date: 2018-08-26
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Published in 20th triennial congress of the International ergonomics association (IEA 2018), Aug 2018, Florence, Italy. pp.60-67, ⟨10.1007/978-3-319-96077-7_7⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04050706

DOI: 10.1007/978-3-319-96077-7_7

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