Beyond the Storm: an Exploratory Survey on HR Managers' Representations of Epidemic-Induced Telework

Grégory Jemine ()
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Grégory Jemine: HEC Liège, Management School of the University of Liège

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Abstract: This paper sets out to provide insights into how HR managers experienced epidemic-induced telework, understood as an unprecedented form of telework due to its scale and effects on organizations and individuals. So far, scholars have mostly studied epidemic-induced telework through surveys and interviews conducted with teleworkers themselves. By contrast, the present paper investigates HR managers' representations of epidemic-induced telework. It is argued that the question is both timely and significant, since HR managers usually play important decisionmaking roles in the design of teleworking policies. Following an exploratory survey addressed to HR managers of Belgian firms conducted between April and May 2021, four ideal types of managerial reactions to epidemic-induced telework are developed: entrepreneurs, preservers, adapters, and questioners. These ideal types make it possible to better characterize the wide heterogeneity of HR managers' experiences of the pandemic and attitudes towards epidemicinduced telework.

Keywords: telework; epidemic-induced telework; managerial representations; constrained telework; human resource managers; remote working; homeworking; exploratory survey; télétravail; covid (search for similar items in EconPapers)
Date: 2023
New Economics Papers: this item is included in nep-hea
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Published in International Journal of Information Technology and Management, inPress

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