How about learning Business Process Management through the use of a specific Serious Game ?

Olfa Chourabi (), Daniel Lang () and Imed Boughzala ()
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Olfa Chourabi: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Daniel Lang: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management

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Abstract: The Business process concept plays a major role in the Information System (IS) domain. Business Process Management (BPM) approaches offer languages, methods and tools for modeling, execution and optimizing business processes. However, these approaches are often difficult to understand by the learners. In particular, the modeling phase often remains abstract, not consensual and complex to implement in real settings. In order to better motivate BPM learners, several BPM's Serious Games (SG) has been developed in recent years. But few studies have evaluated game based educational methods for the BPM learning. This paper presents a feedback on the SG INNOV8 use in BPM teaching. INNOV8's evaluation was conducted within the course: "Modeling and optimization of business processes," proposed to Master students. The feedback from the students and teachers were quite positive. Nevertheless, the study shows a low potential of the game for novice students in this field.

Date: 2015-05-20
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Published in AIM 2015 : 20ème Conférence de l'Association Information et Management, May 2015, Rabat, Morocco

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04122817

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