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The dark side of the pressure exerted by loyalty programs on consumers: Practical and ethical issues

Virginie Pez (), Raphaëlle Butori and Aida Mimouni-Chaabane
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Virginie Pez: UP2 - Université Panthéon-Assas, LARGEPA - Laboratoire de recherche en sciences de gestion Panthéon-Assas - UP2 - Université Panthéon-Assas
Raphaëlle Butori: ESSEC Business School
Aida Mimouni-Chaabane: THEMA - Théorie économique, modélisation et applications - CNRS - Centre National de la Recherche Scientifique - CY - CY Cergy Paris Université

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Date: 2017
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Published in Recherche et Applications en Marketing (English Edition), 2017, 32 (3), pp.71--83. ⟨10.1177/2051570717699372⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04134722

DOI: 10.1177/2051570717699372

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