How salespersons induce trust between consumers and retailers

Molka Abbes and Alain Goudey
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Molka Abbes: LARGEPA - Laboratoire de recherche en sciences de gestion Panthéon-Assas - UP2 - Université Panthéon-Assas
Alain Goudey: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Date: 2015
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Published in International Journal of Retail &mathsemicolon Distribution Management, 2015, 43 (12), pp.1104--1125. ⟨10.1108/ijrdm-06-2014-0064⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04149228

DOI: 10.1108/ijrdm-06-2014-0064

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