Rationality and intuition: integration of decision-making tools based on artificial intelligence in managerial practices

Rationalité et intuition: intégration des outils décisionnels fondés sur l'intelligence artificielle dans les pratiques managériales

Fabrice Duval and Christophe Elie-Dit-Cosaque
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Fabrice Duval: MEMIAD - Management, économie, modélisation, informatique et aide à la décision [UR7_3] - UA - Université des Antilles
Christophe Elie-Dit-Cosaque: MEMIAD - Management, économie, modélisation, informatique et aide à la décision [UR7_3] - UA - Université des Antilles

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Abstract: Among the essential tasks of managers, the formulation of choices that they hope are optimal among a range of possibilities, when making a strategic or operational decision, is particularly difficult. By means of a multi-method analysis, our research aims to better understand the contribution of digital tools based on artificial intelligence to the performance of managerial decisions within organisations and to the creation of value thanks to: 1) a better understanding of the way in which they are used and appropriated by managers, 2) the evaluation of their contribution to the decision-making performance of the manager and 3) the formulation of recommendations aimed at better integrating the human (intuition, improvisation) with technology in the decision-making tools.

Keywords: Decision-making; intuition; heuristics; artificial intelligence; appropriation; Prise de décision; heuristique de jugement; intelligence artificielle (search for similar items in EconPapers)
Date: 2021-06-09
Note: View the original document on HAL open archive server: https://hal.science/hal-04165359
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Published in AIM 2021, AIM; Université Côte d'Azur, Jun 2021, Nice, France

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