Understanding the role of consumer psychological motives in smart connected objects appropriation: a higher-order PLS-SEM approach

Zeling Zhong () and Christine Balagué ()
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Zeling Zhong: EDC - EDC Paris Business School
Christine Balagué: CONNECT - Consommateur Connecté dans la Société Numérique - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: In recent years, the internet of things (IoT) connected devices have obtained a growing interest in both research and practice. Despite the success of these devices, prior literature shows the existence of barriers limiting their mass diffusion. One of the major challenges is about how to integrate smart connected objects in consumers' daily routines, which corresponds to consumer smart connected objects appropriation. However, literature mainly focused on the acceptance context, little research has studied smart connected objects users' appropriation stage. To fill this gap, our research investigates the role of psychological motives in smart connected objects appropriation from a consumer perspective. To test our hierarchical framework, we follow the latest methodological developments about composite-based models and hierarchical component models in Partial Least Square Structural Equation Modelling (PLS-SEM) approach. Our study shows evidence that the new developments of PLS-SEM are extremely suitable for analyzing complexities and dynamics in consumer behavior, especially when modelling hierarchical composite-based concepts. The main findings provide meaningful implications for research and practice.

Keywords: PLS-SEM; Smart objects; IoT; User experience; Appropriation; Hierarchical construct (search for similar items in EconPapers)
Date: 2023-09
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Published in Lăcrămioara Radomir; Raluca Ciornea; Huiwen Wang; Yide Liu; Christian M. Ringle; Marko Sarstedt. State of the art in Partial Least Squares Structural Equation Modeling (PLS-SEM) : methodological extensions and applications in the social sciences and beyond, Springer International Publishing, pp.61-73, 2023, Springer Proceedings in Business and Economics (SPBE), 978-3-031-34588-3. ⟨10.1007/978-3-031-34589-0_8⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04213757

DOI: 10.1007/978-3-031-34589-0_8

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