Being plastic: the new managerial way for the responsible entreprise

Florence Laval (), Aurélie Dudézert () and Fanny Gibert ()
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Florence Laval: CEREGE [Poitiers] - Centre de recherche en gestion - UP - Université de Poitiers = University of Poitiers
Aurélie Dudézert: LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - TIM - Département Technologies, Information & Management - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Fanny Gibert: Observatoire du NNT - Observatoire du New Normal au Travail

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Abstract: Following the covid-19 crisis, disappointment and gloom are widely shared by French employees. Today other crises continue to affect the relationship between employees, work and the company. Successive managerial transformations have heightened tensions between employees and management actors, which has affected trust they can have in the discourses and postures displayed by the company. In these conditions, how can companies build a sustainable relationship based on trust with employees? How can managerial practice help build this relationship? As specialists in HR and information systems management, the authors propose in this chapter an analysis of the experience and feelings of employees about work during and after the covid-19 crisis based on a longitudinal study from 2020 to 2022. They propose managerial recommendations based on the concepts of plasticity and psychological contract to cope with current and future crises in a sustainable way.

Keywords: New normal; Work; Responsible management; Managerial plasticity; Longitudinal study (search for similar items in EconPapers)
Date: 2023-09-25
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Published in Françoise Chevalier; Michel Kalika. Research in sustainability, Éditions EMS, Management & société, pp.311-332, 2023, Business Science Institute, 978-2-37687-887-2

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04228220

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