Organizational control in the context of remote working: A synthesis of empirical findings and a research agenda

Tommasina Pianese, Luisa Errichiello and Joao Vieira da Cunha
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Tommasina Pianese: Italian National Research Council (CNR), Institute for Studies on the Mediterranean (ISMed), Naples
Luisa Errichiello: Italian National Research Council (CNR), Institute for Studies on the Mediterranean (ISMed), Naples
Joao Vieira da Cunha: LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - Université de Lille - CNRS - Centre National de la Recherche Scientifique

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Abstract: The increasing diffusion of remote working puts organizational control in the foreground. As employees work at a distance from traditional offices and/or are geographically dispersed, companies are called upon to influence their willingness to act in accordance with a company's vision, values, and objectives. To date, a comprehensive understanding of how organizational control is implied in remote work arrangements (RWAs) is still lacking. To fill this gap, a research synthesis —that is, a systematic review of 131 studies that empirically investigated this issue—is carried on. The analysis is not limited to direct forms of control (e.g., output control) but also includes managerial practices as well as actions enacted by employees that influence the dynamics of control, acting as indirect levers of control. Findings were presented and discussed in relation to five "control domains": control systems, supervisory management styles, trusting relationships, organizational identification, and work identity in RWAs.

Date: 2023-06
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Published in European Management Review, 2023, 20 (2), pp.326-345. ⟨10.1111/emre.12515⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04286252

DOI: 10.1111/emre.12515

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