AN ORGANIZATION AND PROCESS-BASED FRAMEWORK OF IT AFFORDANCES FOR THE IS DISCIPLINE

Pérez Pedrola (), Claudio Vitari (), Elisabetta Raguseo () and Federico Pigni ()
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Pérez Pedrola: EESC-GEM Grenoble Ecole de Management
Claudio Vitari: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
Elisabetta Raguseo: Polito - Politecnico di Torino = Polytechnic of Turin
Federico Pigni: EESC-GEM Grenoble Ecole de Management

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Abstract: A growing number of Information Systems (IS) researchers are applying the theory of affordances to study the uses and consequences of the Information Technology (IT) artifacts in organizations, necessitating an integrative view of the subject. However, the definition of IT affordance varies in the originating literature, lacking coherence. We offer a framework for organizing the existing literature. This framework models affordances' manifestations as effects of people's actions at the organizational level. We reviewed 495 articles in IS, Organizational Studies, and Management literature, and closely examined a filtered subset of 220 articles. Our work makes three main contributions. First, we address the concept of IT affordance at the organizational level. Second, we looked and classified existing affordance literature into four main areas: affordance existence, affordance perception, affordance actualization, and affordance effect. We provided an exploration of each element in those areas and its implications at an organizational level and for a process-based orientation. Finally, we offer an analysis of the methodologies used on the literature to signal a potential venue for future research in the use of empirical quantitative methods to address an existing gap.

Keywords: Organizational level; IT Affordances; Affordance's Theory; Literature Review (search for similar items in EconPapers)
Date: 2023-09-06
New Economics Papers: this item is included in nep-ict
Note: View the original document on HAL open archive server: https://amu.hal.science/hal-04299465v1
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Published in 15th Mediterranean Conference on Information Systems (MCIS) and the 6th Middle East & North Africa Conference on digital Information Systems (MENACIS), AIS, Sep 2023, Madrid, Spain

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