L'administration électronique: un vecteur de qualité de service pour les usagers ?

Laëtitia Roux
Additional contact information
Laëtitia Roux: Université de Lille, IAE Lille - IAE Lille University School of Management - Lille - Université de Lille, LUMEN - Lille University Management Lab - ULR 4999 - Université de Lille

Post-Print from HAL

Date: 2010-05-18
References: Add references at CitEc
Citations:

Published in Informations sociales, 2010, n° 158 (2), pp.20-29. ⟨10.3917/inso.158.0020⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04314981

DOI: 10.3917/inso.158.0020

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().