Répondre au client mécontent: Le point de vue du personnel en contact

Brigitte Auriacombe ()
Additional contact information
Brigitte Auriacombe: EM - EMLyon Business School

Post-Print from HAL

Date: 2023-05-03
References: Add references at CitEc
Citations:

Published in Sarabande des hot topics en marketing, Presses universitaires de Provence, 81-90 p., 2023

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04325690

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().