Mobile payments and interoperability: Insights from the academic literature

Milo Bianchi, Matthieu Bouvard (), Renato Gomes (), Andrew Rhodes () and Vatsala Shreeti
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Matthieu Bouvard: TSE-R - Toulouse School of Economics - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - EHESS - École des hautes études en sciences sociales - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement, TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse
Renato Gomes: TSE-R - Toulouse School of Economics - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - EHESS - École des hautes études en sciences sociales - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement, CNRS - Centre National de la Recherche Scientifique
Andrew Rhodes: TSE-R - Toulouse School of Economics - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - EHESS - École des hautes études en sciences sociales - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement

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Abstract: We connect various streams of academic literature to analyze how alternative competition and regulatory policies may affect the development of digital financial services, and particularly of mobile payments. Our main objective is to highlight the extent to which existing models, often coming from related industries (such as telecom, payments, and banking) can be applied to study the effects of mobile money interoperability. We focus on four dimensions of interoperability. First, we consider mobile network interoperability (whether clients of one telecom can access another telecom's payment services) in connection with the IO literature on tying. Second, we discuss platform level interoperability (the ability to send money off-network) in light of the literature on compatibility. We also build on the behavioral IO literature to suggest how the effects of interoperability may be very heterogeneous across various types of firms and consumers, or even backfire. Third, we consider interoperability in the cash-in-cash-out agent network, in light of the literature on co-investment in network industries, and of more specific studies on ATMs' interoperability. Fourth, we discuss how the literature in banking and on data ownership can be used to understand interoperability of data. We conclude with some broader remarks on policy implications and on possible directions for future research.

Keywords: Mobile payments; Interoperability; Financial inclusion; Competition policy (search for similar items in EconPapers)
Date: 2023-12
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Citations: View citations in EconPapers (4)

Published in Information Economics and Policy, 2023, vol. 65, ⟨10.1016/j.infoecopol.2023.101068⟩

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Journal Article: Mobile payments and interoperability: Insights from the academic literature (2023)
Working Paper: Mobile payments and interoperability: Insights from the academic literature (2023)
Working Paper: Mobile Payments and Interoperability: Insights from the Academic Literature (2023)
Working Paper: Mobile Payments and Interoperability: Insights from the Academic Literature (2022)
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04374028

DOI: 10.1016/j.infoecopol.2023.101068

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