The Future of Wellbeing: Value Creation in Digital Mental Health Services
Alisa Minina Jeunemaître
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Alisa Minina Jeunemaître: EM - EMLyon Business School
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Abstract:
This book chapter is dedicated to mapping and analyzing the digital mental health servicescape as an ecosystem generating transformative value and contributing to overall consumer wellbeing. The value propositions of multiple forms of digital mental health service offerings are discussed, and recommendations are provided to managers and retailers for optimizing consumer experience and value creation in the digital mental health services sector.
Date: 2023-10-05
Note: View the original document on HAL open archive server: https://hal.science/hal-04392079
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Published in The Future of Consumption, Palgrave Macmillan, 233-249 p., 2023, ⟨10.1007/978-3-031-33246-3_15⟩
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04392079
DOI: 10.1007/978-3-031-33246-3_15
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