Scaling in social enterprises: the case of digital social innovations

Escalar empresas sociales: el caso de las innovaciones sociales digitales

Müge Özman () and Cédric Gossart ()
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Müge Özman: LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Cédric Gossart: UPV - Universitat Politècnica de València = Universitad Politecnica de Valencia = Polytechnic University of Valencia

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Abstract: While a significant body of research examines how offline social enterprises scale social impact, research on scalingin the case of digital social innovations is limited. This is an important issue to address because digital socialenterprises have different resources at their disposal, which may facilitate or hinder various scaling strategiesused by social enterprises. Distinguishing between three scaling strategies (scaling out, scaling up, scaling deep),we develop indicators to account for scaling in digital social enterprises. Using these indicators, we carry outa clustering analysis on a dataset composed of 189 civic engagement platforms in Europe. Our research revealsthree types of platforms in terms of their scaling orientations, which are grassroots, technology provision, and data-based.

Keywords: Digital social innovation; Civic engagement; Societal problems; Digital platforms; Scaling social impact; Innovaciones sociales digitales; Compromiso cívico; Problemas sociales; Plataformas digitales; Ampliación del impacto social; Innovations sociales numériques; Engagement civique; Problèmes sociétaux; Plateformes numériques; Passage à l’échelle de l’impact social (search for similar items in EconPapers)
Date: 2024-07-31
Note: View the original document on HAL open archive server: https://hal.science/hal-04408842v1
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Published in Management international = International management = Gestión internacional, 2024, 28 (4), pp.55-67. ⟨10.59876/a-axv5-1zpk⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04408842

DOI: 10.59876/a-axv5-1zpk

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