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Societal reporting: discursive practices and legitimization processes

Informes sociales: prácticas discursivas y procesos de legitimación

Manal Wehbi Sleiman (), Adel Aloui and Khaled Saadaoui
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Manal Wehbi Sleiman: ETHOS - Ethique, Technologies, Humains, Organisations, Société - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], UEVE - Université d'Évry-Val-d'Essonne
Adel Aloui: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Khaled Saadaoui: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

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Abstract: This research focuses on the CSR communication of companies and more particularly on the discourse they use in the context of their voluntary societal reporting. It proposes to study the way companies shape their CSR narratives to increase their potential for legitimization. Based on speech act theory (Austin, 1970 ; Searle, 1972), we examine Sanofi's CSR/SD reports between 2004 and 2021 by adopting a dual static and longitudinal analysis to shed light on the discursive process used by companies in their quest for legitimacy. The results highlight two potential discursive levers, namely legitimization by enunciation and testimony and legitimization by action. They also underline the importance that companies nowadays give significance to societal reporting as a communication tool allowing to value the triple performance of the company and to establish and/or reinforce its legitimacy.

Keywords: SD/CSR reports; Legitimacy/legitimation; Speech act theory; Discourse - Discursive analysis; Informes de DS/RSC; Legitimidad/legitimación; Teoría de los actos de habla; Discurso; Análisis discursivo; Rapports DD/RSE; Légitimité/légitimation; Théorie des actes de langage; Discours - analyse discursive (search for similar items in EconPapers)
Date: 2023-03-06
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Published in Recherches en sciences de gestion, 2023, 154, pp.207-231. ⟨10.3917/resg.154.0207⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04429908

DOI: 10.3917/resg.154.0207

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