The Role of Social Intrapreneurship and Serious Games in Generating Social Innovation in the Healthcare Sector

I. Khelladi, S. Castellano () and E.C. Vinçotte
Additional contact information
I. Khelladi: PULV - Pôle Universitaire Léonard de Vinci
S. Castellano: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
E.C. Vinçotte: EDC - EDC Paris Business School

Post-Print from HAL

Abstract: Purpose: This research paper aims to explore how social intrapreneurs use serious games to generate social innovation. In particular, the study depicts the coproduction process between caregivers acting as intrapreneurs, patients and other stakeholders, and unveils the contributions of serious games and their key features in producing social innovation within healthcare facilities. Design/methodology/approach: Through an original case study, the article analyzes a social innovation initiated by caregivers in the French care eco-system. Primary and secondary data were used to observe and examine the successful implementation of a serious game. Specifically, caregivers in hospital designed a game that helps children overcome the stress and anxiety inherent to their hospital journey. Findings: Results unveil the role of social innovations as catalyst of social intrapreneurship and the coproduction of services. In the healthcare setting, serious games both participate in improving the stay of child in hospitals, and in facilitating the working conditions of caregivers. Originality/value: This article brings together the theoretical background of social intrapreneurship, social innovation and serious games. The successful implementation of social innovation depends on the intrinsic features of social intrapreneurs, coupled with those pertaining to serious games. The positive outcome of social innovation benefits both internal and external stakeholders. Such innovation improves the end users' experience, as the latter participate in the coproduction of their own care. \textcopyright 2023, Emerald Publishing Limited.

Keywords: Coproduction; Healthcare; Serious games; Social innovation; Social intrapreneurship (search for similar items in EconPapers)
Date: 2023-11-17
References: Add references at CitEc
Citations:

Published in International Journal of Entrepreneurial Behaviour and Research, 2023, 31 (2/3), pp.631-647. ⟨10.1108/IJEBR-02-2022-0208⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04433056

DOI: 10.1108/IJEBR-02-2022-0208

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().