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Effects of telepresence on the perceived value of a tourist destination and the intention to visit the destination

Yasmine Hashish and Marie-Christine Lichtlé (marie-christine.lichtle@umontpellier.fr)
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Yasmine Hashish: Cairo University
Marie-Christine Lichtlé: MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School, UM - Université de Montpellier

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Abstract: New technologies, especially internet and virtual reality systems, have provided tourism professionals with new tools to better cater to tourists' expectations. This study aims to identify the conditions for an effective online telepresence experience and to understand how this virtual telepresence experience could influence intention to visit. We conducted a qualitative study and a quantitative study and we considered value as a mediator. Findings confirm the importance of 3D visits. Certain value dimensions that were found to serve as valid mediators enable a better understanding of the impacts of telepresence on intention to visit. This study presents valuable insights for both marketing researchers and tourism professionals.

Keywords: Telepresence; ; Perceived; value; ; Virtual; experiences; ; Destination; marketing; ; Intention; to; visit (search for similar items in EconPapers)
Date: 2023
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Published in Journal of Marketing Trends, 2023, 8 (2), pp.1-41

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