The Flex Office: What Are the Challenges for Organizations and Users?

N. Cochard and D. Minchella ()
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D. Minchella: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

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Abstract: This chapter reviews the main scientific contributions relating to the flex office by reviewing the genesis of this spatial organization of work, by proposing a summary of what the existing research says about the opportunities and risks associated with the flex office, and by showing why the Covid-19 health crisis could greatly accelerate its development. The flex office accompanies the internal and external mobility of service sector employees. It was in the 1990s that the flex office concept underwent its first phase of development due to the rise of new information and communication technology (NICT). The flex office questions the invariable environmental needs of people, perhaps more than other forms of workspace organization. Flex office users are reluctant and often resistant because they identify the losses they will suffer. The flex office offers a liberal vision of the work environment since it supports the idea of self-directed management of workspace and time by employees. \textcopyright ISTE Ltd 2022.

Keywords: Covid-19 health crisis; external mobility; flex office; flex office users; liberal vision; NICT; self-directed management; service sector employees; work environment; workspace organization (search for similar items in EconPapers)
Date: 2022
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Published in Digitalization of Work: New Spaces and New Working Times: Volume 5, 5, wiley, pp.155-174, 2022, 9781119988434. ⟨10.1002/9781119988434.ch7⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04445037

DOI: 10.1002/9781119988434.ch7

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