At the Intersection of Tourism Social Entrepreneurship and Empathy: Development and Validation of an Empathy Scale

M. Sharifi-Tehrani, S. Seyfi and M. Zaman
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M. Zaman: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

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Abstract: The main purpose of the present study is to develop and validate a theoretically sound and empirically rigorous measure of cultural empathy, entitled Tourism Social Entrepreneurial Scale of Ethnocultural Empathy (abbreviated as TSE-SEE). To this end, both qualitative and quantitative approaches to data collection and analysis were employed based on four complementary and independent studies and samples (total n = 1182) from different sectors of the tourism industry. The final refined TSE-EES encompasses 25 items and four dimensions. The results demonstrated the validity and reliability of the TSE-SSE in China, Iran, and Poland. The TSE-SEE can be considered, among others, a diagnostic instrument for evaluating the impact of social entrepreneurship education programs and its application may prove effective means of developing emotional skills in the field of tourism social entrepreneurship. \textcopyright 2021 Elsevier Inc.

Keywords: Constructivist grounded theory; Cultural empathy; PLS-SEM; Scale development; Tourism social entrepreneurship (search for similar items in EconPapers)
Date: 2022
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Published in Journal of Business Research, 2022, 141, pp.433-447. ⟨10.1016/j.jbusres.2021.11.041⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04445117

DOI: 10.1016/j.jbusres.2021.11.041

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