Factors Influencing Interprofessional Collaboration in Healthcare Environment: An Empirical Analysis

R. Palanisamy, N. Taskin and Jacques Verville
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R. Palanisamy: StFX - St. Francis Xavier University
N. Taskin: Massey University
Jacques Verville: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

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Abstract: The increases in complexity of patient care, healthcare costs, and technological advancements shifted the healthcare delivery to interprofessional collaborative care. The study aims for identifying factors influencing the quality of team collaboration. The study examines the impact of trust and technology orientation on collaboration with the mediating effects of communication, coordination, and cooperation. The results of the study validate that (1) collaboration has positive and significant relationship with coordination, and cooperation; (2) trust has positive and significant relationship with communication, coordination, and cooperation; and (3) technology orientation has positive and significant relationship with cooperation but not with communication and coordination. The research and managerial implications of these factors are given in the discussion. The results can be used by healthcare professionals and managers to advance their understanding on the impact of trust and technology on collaboration mediating communication, coordination, and cooperation practices. © 2021, IGI Global.

Date: 2020
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Published in Collab. Converg. and Virtual Teamwork for Org. Transform., IGI Global, pp.60-104, 2020, 9781799848929 (ISBN); 9781799848912 (ISBN). ⟨10.4018/978-1-7998-4891-2.ch004⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04457139

DOI: 10.4018/978-1-7998-4891-2.ch004

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