The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development

Philippe Aurier and Gilles N’goala
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Philippe Aurier: MRM - Montpellier Research in Management - UPVD - Université de Perpignan Via Domitia - UM - Université de Montpellier
Gilles N’goala: MRM - Montpellier Research in Management - UPVD - Université de Perpignan Via Domitia - UM - Université de Montpellier

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Date: 2009-09-02
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Published in Journal of the Academy of Marketing Science, 2009, 38 (3), pp.303-325. ⟨10.1007/s11747-009-0163-z⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04533142

DOI: 10.1007/s11747-009-0163-z

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