The Effects of Product Lifecycle Management on Dependability and Productivity: A Comparison between Two Contexts of Product Development

Effets de Product Lifecycle Management sur la fiabilité et la productivité: une comparaison entre deux contextes de développement produit

Valery Merminod (), Caroline Mothe () and Frantz Rowe ()
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Valery Merminod: SKEMA Business School - SKEMA Business School
Caroline Mothe: IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc
Frantz Rowe: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes

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Abstract: Although much research is devoted to high reliability contexts, relatively few works focus on the reliability of more conventional processes in industry or services. In these more traditional situations of performance improvement, the criterion of reliability is often coupled with that of productivity. This article captures the contribution of Product Lifecycle Management (PLM) technology to the reliability and productivity of new product development. Through a longitudinal case study within an industrial group of small appliances, we study the effects of PLM on productivity and reliability through explicit knowledge integration, routines and actors' vigilance. We highlight the non-adversarial nature of productivity and reliability in two different contexts, co-development and internal development, and discuss the joint effects of PLM and of context on these two dimensions of performance.

Keywords: New product development; Product lifecycle management; Performance; Productivity; Reliability; Développement de nouveaux produits; Productivité; Fiabilité; Intégration des connaissances; Routines; Vigilance (search for similar items in EconPapers)
Date: 2009
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Published in M@n@gement, 2009, 12 (4), pp.294. ⟨10.3917/mana.124.0294⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04588985

DOI: 10.3917/mana.124.0294

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