Digital transformation of hospitals: how to collaborate with start-ups? The case of setting up a medical telemonitoring activity

Myriam Gaïda (), Franck Aggeri () and Frédéric Kletz ()
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Myriam Gaïda: Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres, CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique
Franck Aggeri: CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique
Frédéric Kletz: CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique

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Abstract: In order to demonstrate the benefits of their digital solutions or to develop new ones, start-ups initiate collaborations with hospitals. Much is at stake for the hospital and the start-up alike - in terms of innovation, exploration of new technologies, and organizational learning. However, only a few studies based on neo-institutional theory focus on their interactions while positioning themselves from the perspective of start-ups. Drawing on a longitudinal case study, this article's purpose is to highlight the construction of a distributed collective action among actors with complementary roles, aiming to design a digital tool, promote its adoption, and strengthen its institutional recognition. We will focus on the interactions (modalities, objectives, and outcomes) between start-ups and hospitals, as well as the contribution of these collaborations to transformations within the hospital. According to research, there seems to be a process of oscillation between learning and experimentation, which leads to the structuring of the hospital, in its connections with start-ups and the emergence of new hospital activities and the transformation of its professions in a context of major contemporary challenges to be addressed.

Keywords: Start-up; Hospital; Innovation; Telemedicine; Organizational learning (search for similar items in EconPapers)
Date: 2024-06-25
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Published in EURAM 2024 Conference Fostering Innovation to Address Grand Challenges, University of Bath School of Management, UK, Jun 2024, Bath (UK), United Kingdom

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04590146

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