A framework to implement Responsible Digital Innovation: dimensions, best practices and challenges

Framework pour l'implémentation de l'innovation digitale responsable: dimensions, meilleures pratiques et défis

Ahmad Haidar and Christine Balagué ()
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Ahmad Haidar: LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Christine Balagué: CONNECT - Consommateur Connecté dans la Société Numérique - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: Responsible Digital Innovation (RDI) presents a critical challenge for companies seeking to align digital innovation with sustainability goals and responsible managerial practices. This study develops a framework for RDI based on 18 qualitative interviews with companies. The first contribution of this study is to extend the literature on innovation management, digital innovation, and responsible innovation by linking these topics to build the RDI framework. The second contribution highlights five main dimensions of RDI: responsible digital innovation strategy, responsible by design digital innovation, organization challenges and KPI on RDI, digital responsibility towards end users, and catalysts. These five dimensions are split into twenty-five sub-dimensions illustrated by practices. By investigating the concept of RDI, this study contributes to the necessary shift from classical innovation management to sustainable innovation to address the dark issue of digital innovation. Therefore, we propose an RDI framework to channel digital innovation in a direction that fosters social well-being.

Keywords: Responsible Digital Innovation (RDI); Corporate Digital Responsibility; Innovation Management; Sustainability; Responsible Innovation; Sustainable Development Goals (search for similar items in EconPapers)
Date: 2024
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Published in Journal of Innovation Economics & Management, inPress, ⟨10.3917/jie.pr1.0182⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04610062

DOI: 10.3917/jie.pr1.0182

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