The interplay of social influence and top management support on suppliers' behavioural intentions in e-procurement usage

Prisca Rutatola (), Getrude Danieli and Ismail Changalima ()
Additional contact information
Prisca Rutatola: Local Government Training Institute, Dodoma, Tanzania.
Getrude Danieli: CBE - College of Business Education
Ismail Changalima: UDOM - University of Dodoma [Tanzanie]

Post-Print from HAL

Abstract: The advancement of information technology has revolutionised most aspects of public procurement, including the way suppliers are involved in public procurement opportunities. This study explores the link between social influence and behavioural intention in the usage of the National e-Procurement System of Tanzania (NeST) among suppliers. The study also examines the moderating effect of top management support (TMS) in the relationship between social influence and behavioural intention. Based on cross-sectional data collected from 447 small and medium-sized enterprise suppliers in Dodoma and Dar es Salaam through structured questionnaires and analysed quantitatively using partial least squares structural equation modelling (PLS-SEM), the study confirms the positive relationship between social influence and behavioural intention in e-procurement usage. Additionally, the study confirms that TMS strengthens the relationship between social influence and behavioural intention. Specifically, suppliers with a high level of TMS experience a greater effect of social influence on their behavioural intentions compared to those with a low level of TMS. Therefore, both social influence and TMS play significant roles in amplifying behavioural intention. These insights provide crucial implications for practitioners and policymakers who are involved in e-procurement, and academics interested in public procurement.

Keywords: Behavioural intention; Electronic procurement; SME suppliers; Social influence; Top management support (search for similar items in EconPapers)
Date: 2024-06-30
New Economics Papers: this item is included in nep-ict and nep-sbm
Note: View the original document on HAL open archive server: https://hal.science/hal-04683277
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in African Business Management Journal, 2024, 2 (1), pp.57 - 70. ⟨10.58548/2024abmj21.5770⟩

Downloads: (external link)
https://hal.science/hal-04683277/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04683277

DOI: 10.58548/2024abmj21.5770

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().