Empirical investigation of ISO 9000 systems’ impact on organisational learning and process performances

Gilles Lambert () and Noufou Ouédraogo
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Gilles Lambert: Humanis - Hommes et management en société / Humans and management in society - UNISTRA - Université de Strasbourg

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Date: 2008-10-29
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Published in Total Quality Management and Business Excellence, 2008, 19 (10), pp.1071-1085. ⟨10.1080/14783360802264244⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04692443

DOI: 10.1080/14783360802264244

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