Understanding remote working practices using a methodological bricolage of online/offline shadowing inspired by organizational ethnography

Comprendre les pratiques en travail à distance à l’aide d’un bricolage méthodologique de suivi en ligne / hors ligne inspiré de l’ethnographie organisationnelle

Claire Estagnasié ()
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Claire Estagnasié: UQAM - Université du Québec à Montréal = University of Québec in Montréal, UniCA - Université Côte d'Azur, GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique - UniCA - Université Côte d'Azur, LabCMO - Laboratoire de communication médiatisée par ordinateur - UQAM - Université du Québec à Montréal = University of Québec in Montréal, CIRST - Centre interuniversitaire de recherche sur la science et la technologie - UdeM - Université de Montréal - UQAM - Université du Québec à Montréal = University of Québec in Montréal, RECOR - Groupe de recherche sur la Communication Organisante

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Abstract: With the recent development of remote work, the question of "working together" arises: how do individuals manage to collaborate and, beyond that, create a work collective when there is no longer a common workplace? This methodological reflection examines the understanding of a digital phenomenon dislocated in space and time, such as the phenomenon of work from anywhere (WFA), which allows employees to work from anywhere. This short communication discusses a qualitative methodology inspired by shadowing (following organizational actors), multisite organizational ethnography, sensory and affective ethnography. This methodological bricolage allows for the examination of bodily practices and the lived experiences of remote workers. Initial fieldwork feedback reveals the necessary methodological adjustments to follow these individuals in various contexts and the necessary adaptation of the researcher. This research contributes to a deeper understanding of work practices and organizational dynamics in a digital context, proposing to understand shadowing as being articulated both online and offline, in a longitudinal and embodied manner.

Keywords: Shadowing; organizational ethnography; remote work; spatiotemporal dislocation; ethnographie organisationnelle; pratiques incorporées; travail à distance; embodied practices; Communication (search for similar items in EconPapers)
Date: 2023-05-08
New Economics Papers: this item is included in nep-hme
Note: View the original document on HAL open archive server: https://hal.science/hal-04701726v1
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Published in La recherche en communication et en contexte numérique : renouvellement des méthodes et retours d’expérience., Acfas, May 2023, Montreal, Canada. pp.54-63

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