Innovation Management in Medical Offices: From Organizational dysfunctions to strategic innovation

Jérémy Clément Salmeron (), Henri Savall (), Véronique Zardet () and Renaud Petit ()
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Jérémy Clément Salmeron: ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Henri Savall: ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Véronique Zardet: ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Renaud Petit: ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

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Abstract: Innovation is at the heart of Management Science concerns and also for the Society. Wherever the nature of innovation, its impacts or its conditions of realization, a consensus is emerging on the fact that it is one of the way to assure the sustainable development of companies and organizations. In spite innovation is a flourish topic for Management Science, the literature of innovation applied on medical offices is far less covered. This paper presents a research in an organizational form little covered by literature in management sciences. Indeed, the functioning of small medical offices (surgeries) are studied in law and sociology, but little as an object of research in management. Yet, how to build innovation in medical offices? This communication, based on an intervention-research, is presenting the innovation process adopted by a French Medical Office of Cardiology, its main results and limitations.

Keywords: Innovation process; dysfunction; SEAM; physician; medical office (search for similar items in EconPapers)
Date: 2019-06-11
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Published in Colloque AOM-ISEOR & Management Consulting Division, ISEOR, Jun 2019, Lyon, France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04710260

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