Leadership and Innovation on Business Tourism

Nadia Mansour Bouzaida and Mohamed El Amine Abdelli
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Mohamed El Amine Abdelli: UBO - Université de Brest, LEGO - Laboratoire d'Economie et de Gestion de l'Ouest - UBS - Université de Bretagne Sud - UBO - Université de Brest - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest - UBL - Université Bretagne Loire - IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris]

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Abstract: This chapter analyses the impact of innovation on business tourism success and the relationship between leader and employee to develop the hotel's ability to become competitive. Recent developments in the hospitality industry are a challenge not only for leader, but also for employees, and then they are forced to perform innovations activities. Today, the most visible innovation in tourism is that brought by new technologies, which modify behavior and facilitate and enrich travel experiences in multiple ways. So, the leaders of this industry must always be very close to their employees and must really encourage participation and innovative ideas within the organization.

Date: 2020
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Published in Industrial and Managerial Solutions for Tourism Enterprises, IGI Global, pp.10-27, 2020, Advances in Hospitality, Tourism, and the Services Industry, ⟨10.4018/978-1-7998-3030-6.ch002⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04763839

DOI: 10.4018/978-1-7998-3030-6.ch002

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