Can the management of patient care activity become visible?

La gestion de l’activité de prise en charge des patients peut-elle devenir visible ?

Aurore Fierobe (), Philippe Lorino (), E. Minvielle () and Joël Perez-Torrents ()
Additional contact information
Aurore Fierobe: CRG I3 - Centre de recherche en gestion I3 - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique
Philippe Lorino: ESSEC Business School
E. Minvielle: CRG I3 - Centre de recherche en gestion I3 - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique
Joël Perez-Torrents: CRG I3 - Centre de recherche en gestion I3 - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique

Post-Print from HAL

Abstract: Despite the substantial resources invested in the healthcare system, problems related to dissatisfaction among health professionals persist. The hypothesis put forward in this article is that many issues lie at the level of real activity and the on-the-ground experiences of healthcare professionals. Drawing on an analysis of the administrative burdens, hospital hierarchies, and the coordination of patient pathways, and taking inspiration from pragmatist thinking, an overall diagnosis emerges: healthcare professionals on the ground are developing effective solutions, but these efforts often go unnoticed because they differ from the official reform initiatives in place.

Date: 2024-09
Note: View the original document on HAL open archive server: https://hal.science/hal-04764347v1
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in Revue Française de Gestion, 2024, 50 (318), pp.131-150

Downloads: (external link)
https://hal.science/hal-04764347v1/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04764347

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().