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Le pilotage par les patients: leçons apprises de la crise du covid‑19

Jean-Baptiste Capgras () and Hervé Cazeneuve ()
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Jean-Baptiste Capgras: CRDMS - Centre de recherche en Droit et Management des services de santé - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon
Hervé Cazeneuve: CRDMS - Centre de recherche en Droit et Management des services de santé - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon

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Keywords: Démocratie sanitaire; Expérience patient; E-satis; Covid 19 (search for similar items in EconPapers)
Date: 2024-09
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Published in Bertézène Sandra. S'organiser pour affronter l'incertain au sein des hôpitaux : leçons tirées de la crise covid-19, Berger Levrault, pp.69-111, 2024, 978-2-7013-2288-9

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